Delete your account

Rillroot (app ID com.dangasama.garden), by Luis-Fernando Scripcaru

You can play Rillroot without an account. If you signed in with Google to keep your progress in the cloud, you can delete that account and its data at any time.

In the game

1. Open Rillroot and tap Settings (the gear on the home screen).
2. Under Account, tap Delete account.
3. Confirm, then confirm with Google that it's you.

The account is deleted straight away, and the game starts over as a new player.

Without the game

If you no longer have the game installed, email hello@luisscripcaru.com from the Google account you signed in with, with the subject “Delete my Rillroot account”. We delete it within 30 days and write back when it's done. If you never signed in, tell us your player name and we remove your leaderboard entries.

Delete some of your data, keep your account

You can ask us to delete part of your data without deleting your account, whether or not you signed in with Google. Email hello@luisscripcaru.com with the subject “Delete my Rillroot data”, and say:

1. Who you are in the game: your player name, and the email of your Google account if you signed in. Write from that address if you can.
2. What to delete:
   • Leaderboard entries: your times on the daily puzzle board and your scores in the daily race (all of them, or the days you name);
   • Cloud save: the copy of your progress kept in your account (your account stays, and the game uploads your current progress again the next time you play signed in);
   • Player name: we replace it with a neutral one on the boards (you can also change it yourself any time from your profile in the game).

We delete what you asked for within 30 days and write back when it's done. Deleted data is gone from our live systems at once and from Google's backups within about 30 days more. What we don't delete this way: your account itself (see above), and purchase records kept by Google Play, Apple and RevenueCat as the law requires. Usage statistics and crash reports are not linked to your name or account; they expire after at most 14 months.

What is deleted with your account

• Your player account and its link to your Google account.
• Your cloud save: levels finished, coins, power-ups, daily streak, race history, player name, avatar and frames.
• Your entries on the daily puzzle board and the daily race.

What is kept after deleting your account

• Records of store purchases, kept by Google Play, Apple and RevenueCat as the law requires (for example for tax). Coins and power-ups bought are lost. Deleting the account does not cancel a Premium subscription: cancel it in Google Play (Payments & subscriptions) or your Apple ID's subscriptions; until it ends it can be restored from the shop.
• Usage statistics and crash reports, if you allowed them: they are not linked to your account and expire after at most 14 months.
• Google's backups are overwritten within about 30 days.

More in the Privacy Policy.